Tax Payment Methods

We offer a variety of options for making tax payments:

  • In person at the Tax Office, main floor of 1 Church Street, Truro. Office hours are Monday- Friday, 8:30am and 4:30pm. We accept cash, cheque and debit. We do NOT accept credit card payments in person. We also have a secure drop box located at the back door.
  • Mail your payment by sending a cheque or money order to: Municipality of Colchester, 1 Church Street, Truro, NS, B2N 3Z5. Please remember to enclose the remittance stub of your tax bill with your payment and indicate your assessment account number on your cheque or money order.
  • Online and telephone banking are also alternative methods available for paying your tax bills through most financial institutions. Please click here to view the list of payee information. When prompted, the account number is your assessment account number located at the top right-hand corner of your bill or reminder notice. Please allow 2-3 business days for bank processing.
  • Tax payments can be made at most financial institutions and ATMs. You must enclose your remittance stub from your tax bill with these payment options. Please allow 2-3 business days for bank processing.
  • Pre-Authorized Debit Plan
    • You can set up a plan with us by filling out the  pdf Pre-Authorized Debit Plan Application Form (318 KB)
    • Applications are also available from the Tax Department at 1 Church Street in Truro.
    • There are three different pre-authorized debit plans available.
    • The recommended plan is the "Tax Pre-Payment Option." This plan is available to all customers who are paid in full. Payments will be processed for twelve (12) months from September to August. Any outstanding balances/credits at the end of the 12 months will roll forward into the next year monthly payment. Interest will neither be charged nor paid. Withdraw date can either be the 15th or 30th of each month.
  • Credit Card
    • The Municipality of the County of Colchester has partnered with Paymentus Corporation to bring you the convenience of paying by credit card. Click here for more information.

Water Payment Methods

We offer a variety of options for making Water payments:

  • In person at the County Tax Office, main floor of 1 Church Street, Truro. Office hours are Monday through Friday, 8:30am and 4:30pm. We accept cash, cheque and debit. We do NOT accept credit card payments in person. We also have a secure drop box located at the back door.
  • Mail your payment by sending a cheque or money order to: Municipality of Colchester, 1 Church Street, Truro, NS, B2N 3Z5. Please remember to enclose the remittance stub of your water bill with your payment and indicate your account number on your cheque or money order.
  • Financial institution and online banking are also alternative methods available for paying your water bills through most financial institutions. Please click here to view the list of payee information. Please allow 2-3 business days for bank processing.
  • Credit Card
    • The Municipality of the County of Colchester has partnered with Paymentus Corporation to bring you the convenience of paying by credit card. Click here for more information.

Other Bill Payment Methods

We offer credit card payment through Paymentus Corporation for the following bill types:

  • Recreation - Multisport
  • Recreation - Summer Day Camps
  • Building Permits
  • Solid Waste Invoices

Click here for more information.

Paymentus - Bill Payments by Credit Cards

The Municipality of Colchester is pleased to add an additional payment option for residents interested in using their credit card to pay their bill. The County has partnered with Paymentus Corporation to bring you the convenience of paying by credit card online. Paymentus Corporation is a third party automated payment service that accepts Visa, MasterCard and Amex.

  • You can pay your bill right away, any time, any day 24/7
  • Paymentus will charge a service fee of 2.50% for each transaction
  • We cannot accept credit cards in person or over the telephone

To access the service:

How will my payment be confirmed?

The Municipality will receive instant notification of your payment and will be posted to your account within two business days. For each payment you will receive a confirmation number. Paymentus will also send you an email confirmation for your records.

Why is there a Service Fee?

Paymentus charges a fee to use their service. The fee covers payment handling and processing charges.

Is the Municipality of Colchester getting any part of the fee?

The Municipality of Colchester does not receive any part of the service fee. Paymentus is an independent company providing a service for the County.

How much will I be paying in convenience fees?

  • 2.50% of transaction balance.

If you wish to contact Paymentus Corporation customer service directly, please call their 24/7 Call Centre number 1-800-420-1663 or direct email inquiries to This email address is being protected from spambots. You need JavaScript enabled to view it..

How are My Municipal Property Taxes Actually Calculated? 

The Municipality of Colchester will set a tax rate each year that will be multiplied by your taxable assessed value per $100 of assessment to determine your property tax. Property Valuation Services (PVSC) assesses property value yearly and mails you an assessment notice in January to advise you of your property’s value for tax purposes.

Can I View My Property Assessment Information Online?

Property owners can view detailed information on their assessment by accessing their “My Property Report” on Property Valuation. Use your Assessment Account Number and PIN access number to see your information. To obtain a PIN number, phone 1-800-380-7775.

What if I Do Not Agree With The Assessed Value On My Notice From PVSC?

All property owners have the right to appeal their property assessment if they disagree with the assessment value, ownership, or classification of their property. We encourage you to contact PVSC with any questions or comments you have about your assessment notice before you make the decision to appeal.

When Do I Appeal?

Your final annual assessment notice is mailed in January. If you decide to appeal your assessment, you MUST appeal within 31 days (the date specified on your assessment notice).

What are My Steps to Appeal?

  1. Review Notice – Is the information on the assessment notice correct?
  2. Contact – Contact PVSC via website, phone or in person. They will review your assessment with you.
  3. Complete Appeal Form – Complete your appeal form found on your assessment notice by the date indicated.
  4. Send to PVSC – Once completed, fax, mail or drop off your form to your local PVSC office. 

Mail: 15 Arlington Place Suite #6 Truro, NS, B2N 0G9
Phone:
 1-800-380-7775
Website:
PVSC
Fax:
 1-888-339-4555

If My Appeal Is Successful, Will My Tax Bill Be Automatically Adjusted?

Yes. The Municipality will receive notification of the appeal decision and will adjust your tax bill to reflect the correct amount. You are responsible for paying your tax bill by the due date, even if your appeal is still under review. Once the appeal decision is made, and an overpayment was determined, the overpayment will be refunded to you.

When Is The Due Date?

The property tax bills are mailed annually in the month of June and are due on the last business day of August.

I Have Moved And Want To Update My Mailing Address.

Please contact the Municipality of Colchester tax office at 902-897-3150 and provide us with your updated mailing address. Alternatively, you can email This email address is being protected from spambots. You need JavaScript enabled to view it. or use our online form.

How Do I Change A Name On A Deed?

You will have to provide proof of a name change such as a marriage certificate, court order, or death certificate to the Registry of Deeds. You can call toll free 1-800-670-4357 and will be directed to your appropriate Land Registry Office.

I Have Moved Or Have Sold My Mobile Home.

Please contact PVSC if you have demolished, moved, plan to move or sold your mobile home. You will need to fill out a Mobile Home Transfer form with PVSC if you have sold.

Property owners can use this form to update the mailing address of their property(s).

If you have questions regarding this form please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 902-897-3162.

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Access and Privacy

In accordance with Section 485 of the Municipal Government Act (MGA), the personal information collected in this form will only be used by Municipality of Colchester staff for purposes relating to the updating of your mailing address. If you have any questions about the collection and use of this information, please contact Devin Trefry, FOIPOP Officer, at 902-897-3160 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

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